Professor of Management

Minnie Caddell Miles Teaching Professor

Department of Management

Eric Williams headshot


Professor Williams’s research interests include physician job attitudes and the primary care workplace. He has published over 60 articles in management, health care management, medical, and nursing journals including Health Services Research, Health Affairs, Journal of Management, Archives of Internal Medicine, Medical Care, Social Science and Medicine, Medical Care Research and Review, Health Care Management Review, Journal of Business Ethics, Journal of General Internal Medicine, Journal of the American Medical Informatics Association, Annals of Internal Medicine, and Journal of Family Practice. He has made more than 100 presentations at national conferences. From 2007 to 2012 he served as an officer in the Health Care Management Division (HCMD) of the Academy of Management (AOM) and multiple times as paper reviewer, workshop chair, workshop presenter, session chair, and session discussant. He received the 2018 Myron Fottler Distinguished Service Award, the 2000 Best Paper Award and multiple outstanding reviewer awards from AOM’s HCMD. He also received the 1996 Best Poster Award from the Association of Health Services Research and the 1992 Best Empirical Paper from the Eastern Academy of Management. He is an active member of the Health Care Management Division of the Academy of Management.

Selected Publications

Rathert, C., Williams, E.S., and Linhart, H., (2018). Evidence for the quadruple aim: A systematic review of the literature on physician burnout and patient outcomes. Medical Care, 56(23): 976-984.

Linzer, M., Sinsky, C., Poplau, S, Brown, R., Williams, E.S., for the Healthy Workplace Investigators. (2017). Joy in Medical Practice: Clinician Satisfaction in the Healthy Workplace Trial. Health Affairs, 36(10): 1808-1814.

Williams, E.S., Manwell, L., Linzer, M., and Konrad, T.R. (2007). The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: Results from the MEMO study. Health Care Management Review, 32(3): 203-212.

Williams, E. S., Konrad, T. R., Linzer, M., McMurray, J., Pathman, D. E., Gerrity, M., Schwartz, M. D., Scheckler, W. E, and Douglas, J. for the SGIM Career Satisfaction Study Group. (2002). Physician, practice, and patient characteristics related to primary care physician physical and mental health: Results from the Physician Worklife Survey. Health Services Research, 37(1): 121-143.