Industrial Services and Service Infusion, Strategic Customer Relationship Management, Strategic Supply Chain Management
Dipl.-Kfm., University of Bamberg (Germany); M.Sc., Clemson University (USA); Ph.D., University of Manchester (UK)
Dr. Sebastian Forkmann's research primarily focuses on business relationships, in particular with business customers or suppliers, and how firms can leverage these relationships in order to stay competitive in fast-changing business environments. One main strand of his research focuses on industrial services in the context of innovative business models of traditionally manufacturing-oriented firms, while a second major area of his research is devoted to firm capabilities associated with reconfiguring business relationship portfolios. He is currently collaborating with several industry partners on those topics. Dr. Forkmann's work appeared in the Journal of Service Research, Long Range Planning, Industrial Marketing Management, and International Journal of Operations and Production Management. For his research on the Dark Side of Business Relationships presented at the Academy of Management Meeting in 2017, he and his co-authors have received a best paper award and were finalists for the Chan Hahn best paper award of the Operations and Supply Chain Management Division. For this research on Sustainable Supply Chain Management presented at the Academy of Management Meeting in 2018, he and his co-authors are finalists for the Institute of Supply Management best paper award of the Operations and Supply Chain Management Division. In 2018 Dr. Forkmann received the Faculty Excellence Award for his teaching on the Manderson MBA program at the University of Alabama. Dr. Forkmann serves on the editorial review board of Industrial Marketing Management for which he also co-edited a special issue on Capabilities in Business Relationships and Networks. In 2015 Dr. Forkmann co-hosted the 7th bi-annual international conference on Business Market Management (BMM) at Queen Mary University of London. Prior to joining the faculty at Alabama, he was an Assistant Professor in Marketing and Supply Chain Management at Queen Mary University of London.